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WHAT WE OFFER

IT Support & Computer Help

Managed IT Services (MSP)

Our dedicated help desk provides fast, remote support for day-to-day IT needs, including computer issues, software problems, and troubleshooting. With expert assistance just a call or click away, you can minimize downtime and reduce the need for in-house IT staff saving time and cutting costs without sacrificing support quality.
Learn more about Helpdesk Services

From initial consultation to final implementation, we manage every aspect of your IT project. Whether you're upgrading your network, migrating systems, or deploying new hardware, we coordinate vendors and ensure a smooth, on-budget rollout.
Learn more about Project Management

Our Managed Services include real-time system monitoring, antivirus protection, automated backups, and remote troubleshooting. We also handle automated system updates and driver updates to keep your devices secure, stable, and performing at their best. With proactive maintenance and hands-off support, you can focus on your business while we keep your technology running smoothly.
Learn more about Managed IT Services

Remote Helpdesk & Troubleshooting

IT Project Management Services

We provide expert IT support for both home and business users. Whether you're facing slow performance, viruses, software issues, or need help with hardware upgrades, our team resolves computer problems quickly and efficiently.
Learn more about Computer Support Services

At TotalScope Technologies, we deliver stress-free, comprehensive IT solutions for both residential and commercial clients. Our services include IT support, project management, and proactive Remote Monitoring & Management (RMM). Whether you're dealing with everyday computer issues, virus removal, or planning a full-scale infrastructure upgrade, we tailor each solution to your needs. Proudly serving Clarksville, Nashville, and surrounding areas.

HERES THE PROCESS

Personalized Consultation

1

2

Tailored Plan & Setup Begins

3

Completion & Quality Check

We start with a one-on-one consultation to understand your unique goals and challenges. Whether you're planning a system upgrade, addressing specific technical issues, or starting a new installation, we take the time to learn what matters to you and explore the best solutions to fit your needs, budget, and timeline.

With your needs clearly defined, we develop a personalized plan outlining the scope, timeline, and cost. Once approved, we move swiftly into setup and configuration—whether that’s installing new equipment, addressing repairs, or beginning system upgrades. Throughout the process, we keep you informed with clear, timely updates.

We meticulously oversee the implementation of your project, ensuring all installations are completed on time, within budget, and to the highest quality standards.

4

Ongoing Support & Maintenance

Our relationship doesn’t end at project completion. We offer reliable ongoing support, including remote monitoring, routine maintenance, and fast-response troubleshooting to keep your systems running smoothly, securely, and stress-free. When you need help, we’re just a call or click away.

At TotalScope Technologies, we strive to make the process as seamless and stress-free as possible for our clients. Our team handles the heavy lifting every step of the way, so you can focus on what matters most.

CLIENT TESTIMONIALS

MIKE ANDERSON

ALENE HARRIS

Shawn’s been a huge help to the two small businesses I own. We constantly had issues with the internet at one of our locations and he did incredible work- our internet is working really well now! He knows his stuff and is a great resource for IT work, computers etc

Shawn arrived at the schedule time, analyzed and diagnosed the source of the repeated dreaded “blue screen,“ and solved the problem. He also solved a printer problem. All was done in a timely and professional manner.

MEET SHAWN

Shawn Shank

I founded TotalScope Technologies with a simple mission: to ensure clients are treated fairly and to make technology affordable and accessible for everyone. I believe that no one should have to overpay to stay ahead in today’s digital world, and I’m committed to delivering solutions that put our clients first.

Founder & CEO

CLIENTS

At TotalScope Technologies, we are committed to providing outstanding customer service and building lasting relationships with our clients. We are truly grateful for the trust and support of those we serve. Below is a list of some of the amazing clients we’ve had the privilege to work with.

Unique Restorations LLC