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Managed IT · IT Support · Project Management

Seamless IT solutions for your business and home.

Proactive managed IT services, a responsive help desk, and end-to-end project management: transparent, affordable, and built around you. We handle the heavy lifting so you can focus on what matters most.

24/7 remote monitoring Remote + on-site support Business & residential

What we offer

One partner for all your IT needs

From day-to-day support to full infrastructure projects, TotalScope Technologies keeps your technology running smoothly and securely so you can run your business.

IT technician monitoring a 24/7 managed IT services dashboard showing system uptime, CPU, memory, and network health

Managed IT Services

Proactive monitoring, automated updates, and expert troubleshooting that keep your systems running smoothly and securely, 24/7. Backups, antivirus, and remote support handled for you.

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Homeowner using a laptop for reliable computer help and home IT support from TotalScope Technologies in Nashville, TN

IT Services

One combined team for everyday IT: computer help, a responsive help desk, and camera & alarm systems. Reliable support for your business or home.

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TotalScope Technologies project checklist showing planning, quoting, design, coordination, installation, documentation, and training steps

Project Management

Every step of your IT project handled seamlessly: consultation, quoting, design, contractor coordination, installation oversight, documentation, and training.

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Here's the process

From first call to ongoing support

A transparent, stress-free process. Our team handles the heavy lifting every step of the way.

Reach Out

Call, email, or submit a ticket. We triage every request the same day, whether it's a quick fix or a full project.

Diagnose & Plan

We assess the issue or scope the project, then map out the right fix, timeline, and cost — no guesswork.

Resolve

We implement the fix or complete the project, remotely or on-site, verified before we call it done.

Monitor & Maintain

Real-time Monitoring keeps watch 24/7 after resolution, catching problems before they become tickets again.


Client testimonials

Trusted by businesses and homeowners

Shawn's been a huge help to the two small businesses I own. We constantly had issues with the internet at one of our locations and he did incredible work. Our internet is working really well now! He knows his stuff and is a great resource for IT work, computers, etc.

Mike Anderson
Small business owner

Shawn arrived at the scheduled time, analyzed and diagnosed the source of the repeated dreaded "blue screen," and solved the problem. He also solved a printer problem. All was done in a timely and professional manner.

Alene Harris
Residential client

Shawn Shank, Founder and CEO of TotalScope Technologies

Meet Shawn

Shawn Shank

Founder & CEO

"I founded TotalScope Technologies with a simple mission: to ensure clients are treated fairly and to make technology affordable and accessible for everyone. I believe that no one should have to overpay to stay ahead in today's digital world, and I'm committed to delivering solutions that put our clients first."
More about us

Clients

Proud to serve

Here are just a few of the great companies we've had the privilege to work with.


Free consultation

Ready to get started?

No obligation, just a conversation to understand your needs. Book a free consultation or give us a call.