Project Management Services

Consultation & Needs Assessment: We collaborate closely with you to define your specific project requirements and tailor IT solutions that perfectly align with your unique needs and budget.

Options & Quote Proposal: We handle the entire quote process, carefully evaluating vendor options and selecting the best solutions to meet your specific needs and budget.

Design & System Integration: We assist in selecting and integrating equipment that seamlessly integrates with your existing infrastructure or aligns perfectly with your building's design.

Third-Party Contractor Collaboration: We manage all communication and coordination with installers and contractors, ensuring smooth and timely project execution. We handle any issues that arise, so you never have to deal with the headaches.

Installation Oversight: We rigorously oversee all installations, ensuring they meet design specifications, quality standards, and timelines. We proactively address any issues that may arise, providing you with clear options and recommendations to keep your project on track and within budget.

Documentation & Training: We provide comprehensive system documentation, including diagrams, user manuals, and detailed instructions, to facilitate ongoing management. We also offer hands-on training to empower you and your team to effectively operate and maintain your systems.

We offer optional Remote Monitoring & Management (RMM) services to proactively monitor your systems, address potential issues, and ensure optimal performance. Our Help Desk Services provide responsive troubleshooting and support, giving you peace of mind and expert assistance whenever you need it.

At TotalScope Technologies, we manage every detail of your IT projects, ensuring seamless execution and exceeding your expectations.

Private Client IT Services

Building upon our comprehensive Project Management Services, TotalScope Technologies offers discreet and confidential IT solutions tailored specifically for clients who value privacy and anonymity.

Absolute Confidentiality: Your identity remains completely confidential throughout the entire project. Third-party installers, contractors, and vendors will never have access to your personal information. We act as your sole point of contact, using our company name on all documents.

Enhanced Security: All communications and data transfers are conducted through secure, encrypted channels, ensuring the utmost privacy and data protection. Your personal information is completely removed before any information is shared with third parties, further guaranteeing your anonymity.

Personalized Service: We provide a personalized level of service, meticulously addressing your unique needs and preferences while maintaining the highest standards of discretion.

With our Private Client IT Services, you can enjoy the peace of mind that comes with complete confidentiality and unparalleled discretion.

For clients who prioritize discretion, TotalScope Technologies offers Private Client IT Services designed to ensure complete anonymity and unparalleled discretion.

Remote Monitoring & Management (RMM) Services

Predictive Maintenance: We Identify and address potential problems before they escalate into major disruptions, minimizing downtime and maximizing uptime.

Real-time Monitoring: Our 24/7 monitoring system continuously analyzes your IT infrastructure, providing real-time insights into system performance, security threats, and potential issues.

Automated Workflows: Automation of repetitive IT tasks, such as software updates, patch management, and system backups, freeing up your IT staff to focus on strategic initiatives.

Improved Efficiency: Increase operational efficiency and reduce the risk of human error with automated workflows.

Threat Protection: We Implement multi-layered security measures, including advanced antivirus and anti-malware solutions, intrusion detection systems, and firewall configurations, to safeguard your network and data from cyber threats.

Ransomware Protection: We Employ specialized ransomware protection technologies, such as regular backups, endpoint detection and response (EDR), and user education, to minimize the impact of ransomware attacks.

Comprehensive Server Management: We Manage and maintain both cloud-based and on-premise servers, ensuring optimal performance, security, and availability.

Data Backup & Recovery: We Implement robust data backup and recovery strategies, including off-site backups and disaster recovery planning, to ensure business continuity in the event of unforeseen circumstances.

At TotalScope Technologies, our RMM services empower your business with proactive monitoring, automated updates, and expert troubleshooting, ensuring your IT systems run smoothly and securely.

IT Services

Computer Support: Receive expert troubleshooting and maintenance for all your devices, ensuring minimal downtime.

Managed Email: We set up and manage robust email systems like Microsoft 365 or Google Workspace, ensuring secure and reliable communication.

Private File Drive: We provide secure cloud storage solutions with on-the-web document editing and collaborative features to boost team productivity.

Computer Backup: We Securely protect your critical data with automated backup solutions, ensuring business continuity and peace of mind.

Internet Solutions: We facilitate the selection and implementation of the best internet connectivity options, including high-speed cable, fiber, satellite, and 4G/5G networks, to meet your specific needs.

TotalScope Technologies offers a comprehensive suite of IT services designed to enhance your business operations, ensuring seamless connectivity, robust security, and maximum productivity.

Help Desk Services

Efficient Support: Our dedicated helpdesk provides swift and effective support for all your IT-related issues, minimizing downtime and maximizing productivity.

Remote Troubleshooting: Solve technical issues efficiently and conveniently through remote access.

On-site Support: Receive hands-on assistance with hardware setup and other complex issues at your location.

Comprehensive Support: We assist with a wide range of IT needs, including device setup, software troubleshooting, and more.

Scalable Solutions: We tailor our services to meet the unique requirements and budget of your organization, ensuring you receive the optimal level of support.

TotalScope Technologies offers Help Desk Services to help organizations reduce the need for onsite IT staff while ensuring reliable and responsive IT support: